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1. Terms and conditions of use of the site and the services offered


1.1. The Site is a work of the spirit protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer cannot in any way reuse, sell or exploit on his own behalf all or part of the elements or works of the Site.


1.2. The use of the site implies full acceptance of the terms and conditions of use described below. These terms of use are subject to change or completion at any time, so users of the site are advised to view them on a regular basis.


1.3. This website is normally accessible to users at any time. However, an interruption due to technical maintenance may be decided by HOEHLSCARE, which will then endeavour to communicate the dates and times of the intervention to users beforehand. The website is regularly updated by the responsible HOEHLSCARE company. In the same way, legal mentions can be changed at any time: they are nevertheless necessary for the user who is invited to refer to them as often as possible in order to read them.


2. Description of services provided


2.1. The website is intended to provide information on all activities of HOEHLSCARE, which strives to provide as accurate information as possible on the website However, it cannot be held responsible for oversights, inaccuracies and deficiencies in the update, either by its own or by the third parties who provide it with this information.


2.2. All information on the site is given as an indication, and is likely to change. In addition, the information on the site is not exhaustive. They are given subject to changes that have been made since they went online.


3. Contractual limitations on technical data


3.1. The Site uses JavaScript technology and cannot be held responsible for property damage related to its use. In addition, the user agrees to access the Site using new, virus-free hardware and with an updated latest-generation browser.


3.2. The aim is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the possibility of interrupting the hosting service for the shortest possible durations, for the purpose of maintenance, improvement of its infrastructure, failure of its infrastructure or if benefits and Services generate traffic deemed abnormal.


3.3. WIDE OPEN VISION and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment, including network congestion preventing access to the Internet Server.


4. Intellectual property and counterfeiting


4.1. HOEHLSCARE owns the intellectual property rights and owns the rights to use all items available on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, unless prior written permission of the company HOEHLSCARE.


4.2. Any unauthorized exploitation of the Site or any of the elements it contains will be considered to constitute infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Property Code Intellectual.


5. Limitations of liability


5.1. HOEHLSCARE acts as the publisher of the site and is responsible for the quality and veracity of the Content it publishes.


5.2. HOEHLSCARE cannot be held responsible for the direct and indirect damage caused to the user's equipment, when accessing the website, and resulting either from the use of material that does not meet the specifications in point 3, either a bug or an incompatibility.


5.3. HOEHLSCARE cannot also be held liable for indirect damages (such as a loss of market or loss of chance) resulting from the use of the site Interactive spaces (possibility of asking questions in the contact space) are available to users. WIDE OPEN VISION reserves the right to remove, without prior notice, any content deposited in this space that would contravene applicable legislation in France, in particular the data protection provisions. If necessary, HOEHLSCARE also reserves the possibility of questioning the user's civil and/or criminal liability, particularly in the case of a racist, abusive, defamatory, or pornographic message, regardless of the media used (text, photography ...).


6. Incident notification


6.1. No matter how hard you try, no method of transmission over the Internet and no electronic storage method is completely safe. As a result, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all account security issues and providing them with all the information they need to help them meet their own reporting regulatory obligations.


6.2. No personal information of the user of the Site is published without the user's knowledge, exchanged, transferred, transferred or sold on any medium to third parties. Only the assumption of the takeover of the Site and its rights would allow the transmission of the so-called information to the potential purchaser who would in turn be bound by the same obligation to preserve and modify the data vis-à-vis the user of the site


6.3. To ensure the security and confidentiality of Personal Data, the site uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. 6.4. When processing Personal Data, the site takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, tampering or destruction.


7. Hyperlinks and cookies


7.1. The creation of hyperlinks on the site must be approved by the Director of Publication. Hyperlinks to other sites from cannot in any way be held liable by HOEHLSCARE.


7.2. The Site does not use cookies.


8. Applicable law and jurisdictional


8.1. Any dispute in relation to the use of the site is subject to French law. Apart from cases where the law does not allow it, jurisdiction is exclusively asited to the competent courts of Nanterre, France.





1. Managing personal data


1.1. The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Computer and Freedom Act of 06 August 2004 as well as the General Data Protection Regulation (RGPD No. 2016-679).


2. Responsible for collecting personal data


2.1. For Personal Data collected as part of a user request via the contact form and its navigation on the Site, the person responsible for processing Personal Data is the company HOEHLSCARE.


2.2. As responsible for the processing of the data it collects, WIDE OPEN VISION is committed to complying with the framework of the legal provisions in force. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, from the collection of their consents, complete information on the processing of their personal data and maintain a treatment registry that is in line with reality. Whenever WIDE OPEN VISION deals with Personal Data, WIDE OPEN VISION takes all reasonable steps to ensure the accuracy and relevance of Personal Data to the purposes for which the WIDE OPEN VISION processes them.


3. Finality of collected data


3.1. WIDE OPEN VISION is likely to handle all or part of the data:

  • to enable navigation on the Site and the management and traceability of user-controlled services and services: site login and usage data, billing, order history, etc.

  • to prevent and combat computer fraud (spamming, hacking...): computer hardware used for navigation, IP address, password,

  • to improve navigation on the Site: login and usage data, to conduct optional satisfaction surveys on email address,

  • to conduct communication campaigns (sms, email): phone number, email address


3.2. WIDE OPEN VISION does not market your personal data, which is therefore only used to contact you, following your request via the site's contact form, and as part of the business relationship that would result from this request, either out of necessity or for statistical and analytical purposes.


4. Right of access, rectification and opposition


4.1. In accordance with current EU regulations, Users of the site have the following rights:

  • right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of users data

  • right to lock or delete personal users' data (Article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out-of-date, or whose collection, use, communication or conservation is prohibited,

  • right to withdraw consent at any time (Article 13-2c RGPD),

  • right to limit the processing of Users' data (Article 18 RGPD),

  • right to object to the processing of Users' data (Article 21 RGPD),

  • right to portability of the data that Users have provided, when the data is subject to automated processing based on their consent or contract (Article 20 RGPD),

  • right to define the fate of Users' data after death and to choose to whom WIDE OPEN VISION will have to disclose (or not) its data to a third party that they have previously designated.


4.2. As soon as WIDE OPEN VISION is aware of the death of a User and, in the absence of instructions from the User, WIDE OPEN VISION undertakes to destroy its data, unless it is necessary for probationary purposes or to respond to a legal obligation.


4.3. If the User wishes to know how WIDE OPEN VISION uses its Personal Data, request to correct it or object to its processing, the User can contact the company WIDE OPEN VISION via email via the contact form of the Site, or in writing at: WIDE OPEN VISION - Editor - Frédéric PONS 49 rue Voltaire, 92300 Levallois-Perret, France.


4.4. In this case, the User must indicate the Personal Data that he would like WIDE OPEN VISION to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).


4.5. Requests to delete Personal Data will be subject to the statutory obligations imposed on WIDE OPEN VISION, including the retention or archiving of documents. Finally, Users of the site can file a complaint with the supervisory authorities, including the CNIL (


5. Non-disclosure of personal data


5.1. WIDE OPEN VISION prohibits the processing, hosting or transfer of Information collected from its Customers to a country outside the European Union or recognised as "inadequate" by the European Commission without first informing The customer. However, WIDE OPEN VISION remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees under the requirements of the General Data Protection Regulation (RGPD: No. 2016-679).


5.2. WIDE OPEN VISION undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of WIDE OPEN VISION, the company will have to inform the Customer as soon as possible and communicate the corrective measures. Taken. In addition, WIDE OPEN VISION does not collect any "sensitive data."


5.3. User Personal Data may be processed by subsidiaries of WIDE OPEN VISION and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.


5.4. Within their respective responsibilities and for the above-mentioned purposes, the main persons likely to have access to the site's users' data, are mainly the agents of our customer service.


6. Types of data collected


6.1. the site also collects information that improves the user experience and offers contextualized advice: name, first name, address, phone number, email address, country.


6.2. This data is kept for up to 9 months after the end of the contractual relationship.



RCS Nanterre
818 217 895
46 rue Voltaire, 92300 Levallois-Perret, France
Editor : Frédéric PONS

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